Terms and Conditions

Welcome to Paul Corps — your destination for custom printed fashion and curated pre-loved style. Paul Corps Terms and Conditions outline the rules and guidelines for using our website and services. By accessing our website or placing an order, you agree to comply with these Terms and Conditions. Please read these Terms and Conditions carefully.

1. General Information

Paul Corps operates its eCommerce business exclusively within Australia. However, our eBay store is used for handling international transactions. Customers redirected to the eBay platform for international transactions will follow eBay’s terms and conditions in addition to these Terms and Conditions.

2. Use of the Website

2.1. Acceptance of Terms and Conditions

By accessing or using our website (the “Website”), you agree to comply with these Terms and Conditions. However, if you do not agree, you must refrain from using our services.

2.2. Changes to Terms and Conditions

In addition, we reserve the right to update these Terms and Conditions at any time. We will post any changes on our website. Continued use of our website or services after changes constitutes your agreement to the new terms and conditions.

3. Orders and Payment

3.1. Ordering Process

When you place an order, you agree to provide accurate and complete information. We accept orders based on availability. After you place an order, we will send you an order confirmation via email. Furthermore, if an item is unavailable, we will notify you as soon as possible.

3.2. Payment

We process payments securely via our website or through the appropriate payment gateway. In addition, you are responsible for ensuring you have sufficient funds to cover the purchase price and shipping costs.

3.3. Payment Methods

We accept payments via Google Pay, Apple Pay, and Credit Card.

4. Paul Corps Terms and Conditions for Custom Printed Products

4.1. Custom Orders

Our products are custom printed on demand. As such, production may take additional time depending on demand and order volume. Customers are advised that this may lead to longer delivery periods.

4.2. Colour Variations

Due to the nature of the printing process, slight colour variations may occur. These are not considered defects, as they are part of the custom printing process.

4.3. Third-Party Suppliers

We use trusted third-party suppliers to print and ship custom orders. Your information is shared only to the extent necessary to process your order. Please refer to our Privacy Policy for additional information.

5. Shipping and Delivery Terms and Conditions

5.1. Delivery Times

Delivery times may vary depending on location and order volume. Australian customers can expect standard delivery times. International transactions will be redirected to our eBay store for processing.

5.2. Delays and Responsibility

While we strive to ensure prompt delivery, we are not responsible for delays caused by third-party suppliers, courier services, or unforeseen circumstances, such as natural disasters or logistical challenges.

6. Returns and Refunds Terms and Conditions

For details on how returns are handled for both custom-printed and pre-loved items, please refer to our Returns & Claims Policy.

6.1. Change of Mind

We do not accept returns for change-of-mind purchases on either custom-printed or pre-loved items. Please read item descriptions and view all images carefully before purchasing.

6.2. Faulty or Damaged Items

If you receive an item that is faulty or damaged, please contact us within 30 days of receiving your item. We will evaluate the issue and may offer a replacement, exchange, or refund in accordance with Australian Consumer Law.

6.3. Incorrect Orders

If you receive the wrong item, contact us promptly. We will arrange to send the correct item or process a refund if necessary.

6.4. Pre-Loved Items

Pre-loved fashion items are carefully sourced and described with full transparency. Returns will only be accepted if the item is:

  • Faulty beyond expected wear and tear
  • Unsafe or unfit for its described purpose
  • Significantly not as described

Returns will not be accepted for change-of-mind or disclosed imperfections. All return requests for pre-loved items must be submitted within 30 days of delivery.

7. Intellectual Property

All designs, logos, product designs, and other intellectual property related to Paul Corps are protected by copyright and other relevant laws. You agree not to copy, reproduce, distribute, or sell our designs without express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Paul Corps will not be held liable for:

  • Any direct, indirect, incidental, or consequential loss or damage arising from the use of our products or services.
  • Delays in delivery caused by third-party suppliers or courier services.

Our total liability is limited to the value of your purchase only.

Visit our Privacy Policy for more information on how we handle your data.

9.1. Privacy Policy

Our Privacy Policy explains how we collect, use, disclose, and protect your Personal Information. By using our services, you agree to the terms outlined in our Privacy Policy.

9.2. Third-Party Services

We may provide links to third-party platforms (such as our eBay store) for international transactions. Once redirected, these third parties will handle your information in accordance with their terms and privacy policies. Paul Corps is not responsible for their privacy practices or policies.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. By accessing this website and using our services, you consent to the exclusive jurisdiction of the courts in Australia for any disputes that arise.

11. Contact Information

Have a question about these Terms and Conditions? Visit our Contact Page or email us at hello@paulcorps.com. You can also contact me at:

Paul Corps
PO Box 12 Longwarry Victoria Australia 3816

12. Acceptance of Paul Corps Terms and Conditions

By accessing or using Paul Corps’ services and website, you confirm that you have read, understood, and agree to these Terms and Conditions.

Effective Date: 24/05/2025

Thank you for shopping with Paul Corps.