Paul Corps Privacy Policy

Paul Corps is committed to providing quality services while protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information and outlines your rights related to this data.

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are also committed to complying with international privacy laws, including the General Data Protection Regulation (GDPR) for European Union customers and the California Consumer Privacy Act (CCPA) for customers in California.

1. Who We Are

Our website address is: https://paulcorps.com.

2. What is Personal Information and Why Do We Collect It?

Personal Information refers to any information that identifies an individual. Examples include:

  • Names, addresses, email addresses, and phone numbers
  • Payment and order details necessary for processing transactions

We collect Personal Information for the following purposes:

  • Fulfilling orders and providing our services
  • Communicating with customers regarding purchases or inquiries
  • Sending marketing materials (only with your consent)

3. How We Collect Personal Information

We collect your Personal Information through:

  • Direct interactions, such as when you place an order, create an account (Australian customers only), or contact us
  • Our website (e.g., via forms, cookies, analytics, comments)
  • Third parties, such as payment processors or suppliers

We explain the purpose of information collection and will obtain your consent where required.

4. User Accounts

Accounts can be created on our website by Australian customers only. When you create an account, we collect personal information such as your name, email address, and contact details. This information is used to:

  • Manage your account
  • Process orders
  • Communicate with you regarding your purchases

5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

6. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

7. Cookies, Tracking Technologies, and Google Analytics

Our website uses cookies and similar technologies to:

  • Improve your user experience and website functionality
  • Collect analytics to monitor trends and improve services

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

By using our website, you consent to the use of cookies and similar technologies as described in this policy. You can manage your cookie preferences through your browser settings at any time.

We use Google Analytics, a service provided by Google LLC, to collect and analyse information about how visitors use our site. Google Analytics uses cookies and similar technologies to gather data such as:

  • Device type
  • Browser
  • Anonymised IP address
  • Usage patterns

This information helps us understand website performance and improve our services.

Data location: Google Analytics data may be processed by Google and stored on servers outside Australia, including in the United States. We do not send personally identifiable information (such as names, email addresses, or payment details) to Google Analytics. Where possible, we enable IP anonymisation to further protect your privacy.

Opting Out:
You can manage your cookie preferences through your browser settings. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by using an ad blocking extension like uBlock Origin.

8. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Custom Printing and Third-Party Suppliers

Our products are custom-printed on demand and are not mass-produced. To fulfil your order, we share limited details with trusted third-party suppliers, including:

  • Name
  • Address
  • Email
  • Phone number

This information is only used for processing, printing, and shipping your order. We ensure these third-party suppliers maintain strict data protection standards and adhere to applicable privacy laws.

10. Sensitive Information

We do not collect Sensitive Information (e.g., health data, political opinions) unless required by law or explicitly provided by you with your consent.

11. Rights and Choices

European Union (GDPR)

  • Access and Portability: Request a copy of your Personal Information.
  • Rectification and Erasure: Correct or delete your information.
  • Restriction and Objection: Limit certain types of data processing.
  • Withdrawal of Consent: Withdraw data processing consent at any time.

California (CCPA)

  • Right to Know: Request details about the Personal Information collected in the past 12 months.
  • Right to Delete: Request the deletion of your Personal Information.

You can unsubscribe from marketing communications at any time by contacting us.

12. Who We Share Your Data With

We may share your Personal Information:

  • With third-party suppliers for order processing and delivery
  • When required by law or to comply with legal obligations

If you request a password reset, your IP address will be included in the reset email.

13. International Transactions and Data Handling

Our store operates solely within Australia. However, our eBay store will handle international transactions on our behalf. When redirected to the eBay platform for international orders, your Personal Information will be processed in accordance with eBay’s privacy policy.

This ensures compliance with international laws and transparency for customers regardless of their location.

14. Security of Personal Information

We take all reasonable steps to protect your Personal Information against misuse, loss, and unauthorised access.

  • Data is stored on secure servers with encryption and restricted access.
  • Personal Information no longer required is securely deleted or anonymised.

15. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Customer records are generally retained for a minimum of 7 years.

16. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

17. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

18. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website, and if the changes are significant, we will notify customers directly where possible.

19. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age. If you are under 16, please do not provide any personal information through our website.

20. Contact Us

If you have questions or concerns about this Privacy Policy, or if you believe your privacy rights have been breached, please contact us:

PO Box 12 Longwarry Victoria Australia 3816
Contact Us

For unresolved concerns, Australian customers can contact the Office of the Australian Information Commissioner (OAIC). Customers in other jurisdictions should contact their local data protection authority.

Important Notes

  • Custom-Ordered Products: Many of our products are custom printed and made on demand, which may lead to longer processing times.
  • International Transactions: Our eBay store will handle all international transactions. You may be redirected to eBay for these transactions. We adhere to all relevant privacy laws, including GDPR and CCPA, to ensure compliance.

We value your trust and are committed to protecting your personal information. Thank you for choosing Paul Corps.