Paul Corps Privacy Policy

Paul Corps is committed to providing quality services while protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information and outlines your rights related to this data.

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are also committed to complying with international privacy laws, including the General Data Protection Regulation (GDPR) for European Union customers and the California Consumer Privacy Act (CCPA) for customers in California.

1. What is Personal Information and Why Do We Collect It?

Personal Information refers to any information that identifies an individual. Examples include:

  • Names, addresses, email addresses, and phone numbers
  • Payment and order details necessary for processing transactions

We collect Personal Information for the following purposes:

  • Fulfilling orders and providing our services
  • Communicating with customers regarding purchases or inquiries
  • Sending marketing materials (only with your consent)

2. How We Collect Personal Information

We collect your Personal Information through:

  • Direct interactions, such as when you place an order or contact us
  • Our website (e.g., via forms, cookies, and analytics)
  • Third parties, such as payment processors or suppliers

We explain the purpose of information collection and will obtain your consent where required.

3. Custom Printing and Third-Party Suppliers

Our products are custom-printed on demand and are not mass-produced. To fulfill your order, we share limited details with trusted third-party suppliers, including:

  • Name
  • Address
  • Email
  • Phone number

This information is only used for processing, printing, and shipping your order. We ensure these third-party suppliers maintain strict data protection standards and adhere to applicable privacy laws.

4. Sensitive Information

We do not collect Sensitive Information (e.g., health data, political opinions) unless required by law or explicitly provided by you with your consent.

5. Rights and Choices

Depending on your location, you may have the following rights:

European Union (GDPR)

  • Access and Portability: Request a copy of your Personal Information.
  • Rectification and Erasure: Correct or delete your information.
  • Restriction and Objection: Limit certain types of data processing.
  • Withdrawal of Consent: Withdraw data processing consent at any time.

California (CCPA)

  • Right to Know: Request details about the Personal Information collected in the past 12 months.
  • Right to Delete: Request the deletion of your Personal Information.

You can unsubscribe from marketing communications at any time by contacting us.

6. Disclosure of Personal Information

We may share your Personal Information:

  • With third-party suppliers for order processing and delivery.
  • When required by law or to comply with legal obligations.

7. International Transactions and Data Handling

Our store operates solely within Australia. However, our eBay store will handle international transactions on our behalf. When redirected to the eBay platform for international orders, your Personal Information will be processed in accordance with eBay’s privacy policy.

This ensures compliance with international laws and transparency for customers regardless of their location.

8. Security of Personal Information

We take all reasonable steps to protect your Personal Information against misuse, loss, and unauthorised access.

  • Data is stored on secure servers with encryption and restricted access.
  • Personal Information no longer required is securely deleted or anonymised.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve your user experience and website functionality.
  • Collect analytics to monitor trends and improve services.

You can manage your cookie preferences through your browser settings.

10. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Customer records are generally retained for a minimum of 7 years.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website, and if the changes are significant, we will notify customers directly where possible.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you believe your privacy rights have been breached, please contact us:

📧 hello@paulcorps.com

For unresolved concerns, Australian customers can contact the Office of the Australian Information Commissioner (OAIC). Customers in other jurisdictions should contact their local data protection authority.

⚠️ Important Notes:

  1. International Transactions: Our eBay store will handle all international transactions. You may be redirected to eBay for these transactions. We adhere to all relevant privacy laws, including GDPR and CCPA, to ensure compliance.
  2. Custom-Ordered Products: Many of our products are custom printed and made on demand, which may lead to longer shipping times.
  3. Glue-like smell Disclaimer: Some products may emit a temporary glue-like smell upon opening. This is completely normal and will dissipate within a few days.

We value your trust and are committed to protecting your personal information. Thank you for choosing Paul Corps.